Is that unpaid toll text a scam?
Example text message
Toll notice: you have an outstanding balance of $6.99. Pay now to avoid a late fee: ezpass-toll.vip
SCAM
Yes. The unpaid-toll text is the campaign the FBI put out a public alert about, and it has since been recycled into fake DMV notices using the same machinery. Real toll agencies do not text a stranger a payment link for a few dollars with a same-day deadline. The balance is bait; the card is the target.
How to spot the toll roads scam
- You are not a customer of the agency named. These go out in bulk to phone numbers, so plenty of recipients have never held an E-ZPass, FasTrak or SunPass account.
- The link is not the agency's own .gov or .com site. Endings like .vip, .xin and .top are registered in bulk for exactly this.
- The balance is small and oddly specific, with a late fee threatened if you miss a deadline measured in hours.
- The message arrives about a road you have not driven, or a state you have not been in.
- It asks for card details on the page rather than letting you sign in to an account you already have.
- The same wording turns up as a DMV notice a few weeks later. The FBI flagged the toll version first, and the FTC has since warned about the traffic-ticket rewrite, because it is one operation changing costume.
What to do now
- Do not pay through the link. Look up your account on the toll operator's real site, typed or bookmarked, and check whether any balance exists.
- If you are unsure which agency covers a road, search for it independently rather than trusting the name in the message.
- Report it to the FBI's IC3 at ic3.gov, which is where the Bureau asked for these to be sent, and forward the text to 7726 (SPAM).
- If you already paid, call your bank, dispute the charge and freeze the card. A card payment is often reversible for a while.
- Delete the message so it is not tapped later by someone else.
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Sources and reporting
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